Attn Members: Received a Mortgage Insurance Letter? ...Please be aware, those letters are NOT from ArrowPointe Federal Credit Union. If ever you are uncertain about a mailer or email, call us anytime for clarification. We'll be happy to help.
Your safety is important to us.
To keep members and employees safe from the Coronavirus (COVID-19), branch lobbies are reserved for appointments only until further notice. All drive-through locations, ATMs and Night Drops are available for all teller transactions.
Or Call 1-877-348-6184
Make Use of Remote Services
We offer a variety of remote services to help you manage your accounts from home or without needing to visit a branch. If you need any help getting started, or run into any issues, just give us a call — we're here to help.
Note, you must be enrolled in Anytime Banking to use our Mobile App.
How to Perform Common Banking Tasks Remotely
View Your Accounts
Use Anytime Banking, CardValet and our Mobile App to monitor account and debit/credit card transactions.
Transfer or Send Money
Anytime Banking and PopMoney (within our Mobile App) makes it easy to pay others or to move funds from account to account.
Debit Card PIN Resets
To reset your debit card PIN, call 1-800-992-3808 anytime. Or, visit any ArrowPointe Branch ATM and follow the prompts for PIN Change. **Note: During this time, for debit card replacements, please use drive-thru services. From there, we can instantly issue your card and have your unique PIN reset instructions ready in no time.
Check Free Bill Pay makes it easy to pay bills and even automate payments. Access it from within Anytime Banking or our Mobile App. Should you need assistance with Check Free Bill Pay, call 1-855-874-5714 from 7am to 1am, seven days a week. Night Drops are also available at each location as safe and secure drop offs for ArrowPointe loan payments.
You can deposit checks with ease using our Anywhere Deposits inside our Mobile App. Sign the check and write “For mobile deposit at APFCU only" on the back. Then start the deposit process. You'll be prompted to take a clear photo of the front and back of your check. You’ll receive a confirmation once the deposit has completed.
For added convenience, set up direct deposit of your paycheck to your ArrowPointe Checking Account through your employer.
ArrowPointe's secure depository drop boxes (i.e. night drops) are available for cash deposits, checks or payments. For added convenience during this time, night drop deposits are processed every even hour.
Surcharge-Free ATM Locations
Free Financial Counseling
Whether you have been negatively impacted by illness due to the Corornavirus or are just in need of a little assistance, we are here to help. Our Certified Financial Counselors are only a phone call away. Just call 1-877-348-6184 to set up an appointment. For all your banking needs, our member service representatives are here to walk you through signing up and getting the most from the mobile services available to you.
Protecting members and employees are a high priority. So, thank you for allowing us to serve you virtually.
For the latest updates with the Coronavirus (COVID-19), please visit the CDC’s Resource Center.